Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Conference Center and Boardrooms
    2. Deliveries, Freight Elevator, and Loading Dock
    3. Elevator Service
    4. Fitness Center
    5. HVAC
    6. Janitorial
    7. Light Bulb Replacement
    8. Mail Service
    9. Maintenance Requests
    10. Parking, EV Charging, and Bicycle Parking
    11. Rooftop Terrace
    12. Security
    13. Signage and Directory
    14. Telecom Providers
    15. Transportation
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiologic Event, and Pandemic
    5. Bomb Threat and Suspicious Device
    6. Building Emergency Systems
    7. Civil Disturbance
    8. Elevator Malfunction
    9. Evacuation Purpose
    10. Fire and Life Safety Systems
    11. Fire Emergency
    12. Fire Prevention
    13. Flooding
    14. Homeland Security
    15. Medical Emergency
    16. Power Failure
    17. SafetyMax
    18. Severe Weather and Natural Disasters
    19. Shelter In Place Plan
    20. Threatening Person and Armed Intruder
    21. Toxic Hazards
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Homeland Security

Shorenstein recommends that each tenant have an emergency action plan in place to help their employees prepare for, and react quickly to, a regional emergency, including terrorist attacks. Click on the links below to access a variety of resources that aid in preparing for a regional emergency.

Department of Homeland Security:  dhs.gov

Federal Emergency Management Agency:  fema.gov

American Red Cross:  redcross.org

Center for Diseases Control and Prevention Emergency Preparedness and Response:  bt.cdc.gov

 

Local media outlets will provide important information during an emergency situation.

KGO 7: http://abclocal.go.com/kgo/index

KPIX 5: http://sanfrancisco.cbslocal.com/station/cbs-5/

KTVU TV2: http://www.ktvu.com/

 

Oakland Street Closures

City of Oakland Parking and Traffic

https://www.oaklandca.gov/resources/street-closures

510-615-5566

 

Highway Conditions

California Department of Transportation (Caltrans)

https://lcswebreports.dot.ca.gov/searchdistricts?district=4

800 427 7623