Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Conference Center and Boardrooms
    2. Deliveries, Freight Elevator, and Loading Dock
    3. Elevator Service
    4. Fitness Center
    5. HVAC
    6. Janitorial
    7. Light Bulb Replacement
    8. Mail Service
    9. Maintenance Requests
    10. Parking, EV Charging, and Bicycle Parking
    11. Rooftop Terrace
    12. Security
    13. Signage and Directory
    14. Telecom Providers
    15. Transportation
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiologic Event, and Pandemic
    5. Bomb Threat and Suspicious Device
    6. Building Emergency Systems
    7. Civil Disturbance
    8. Elevator Malfunction
    9. Evacuation Purpose
    10. Fire and Life Safety Systems
    11. Fire Emergency
    12. Fire Prevention
    13. Flooding
    14. Homeland Security
    15. Medical Emergency
    16. Power Failure
    17. SafetyMax
    18. Severe Weather and Natural Disasters
    19. Shelter In Place Plan
    20. Threatening Person and Armed Intruder
    21. Toxic Hazards
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Holidays

The building is closed and no services are provided in observance of the following holidays, or as identified in your lease:

Observed Holidays:

  • New Year's Day
  • Martin Luther King Jr. Birthday*

  • President’s Day* 

  • Memorial Day

  • Independence Day

  • Labor Day

  • Thanksgiving

  • Christmas Day

Please contact the Building Management Office within 48 hours-notice should you require any routine cleaning, heating, air conditioning, or special services during the above referenced holidays.  We will be glad to provide you with a cost estimate prior to any scheduled service. 

* The Building Management Office will send an email to confirm that Buildings may remain open on MLK and President’s Day, however, the Building Management Office will likely be closed.