Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Conference Center and Boardrooms
    2. Deliveries, Freight Elevator, and Loading Dock
    3. Elevator Service
    4. Fitness Center
    5. HVAC
    6. Janitorial
    7. Light Bulb Replacement
    8. Mail Service
    9. Maintenance Requests
    10. Parking, EV Charging, and Bicycle Parking
    11. Rooftop Terrace
    12. Security
    13. Signage and Directory
    14. Telecom Providers
    15. Transportation
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiologic Event, and Pandemic
    5. Bomb Threat and Suspicious Device
    6. Building Emergency Systems
    7. Civil Disturbance
    8. Elevator Malfunction
    9. Evacuation Purpose
    10. Fire and Life Safety Systems
    11. Fire Emergency
    12. Fire Prevention
    13. Flooding
    14. Homeland Security
    15. Medical Emergency
    16. Power Failure
    17. SafetyMax
    18. Severe Weather and Natural Disasters
    19. Shelter In Place Plan
    20. Threatening Person and Armed Intruder
    21. Toxic Hazards
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Fire Emergency

IF YOU DISCOVER A FIRE, you should remain calm and:

  1. Call 911 from a safe location.
  2. Evacuate or relocate and assist all others in the immediate area.
  3. Close doors behind you to isolate the fire.
  4. Proceed to stairwells and listen for instructions. NEVER use the elevators.
  5. Be cautious when opening doors so as not to spread the fire. Touch any door to see if it is hot before opening it.
  6. Quickly and quietly exit the building, via the enclosed stairways located at opposite ends of each side of the building, and remain outside until Building Management, Security or the responding authorities announce the “all clear.”

If smoke is present, stay low and crawl with your body against the floor. The clearest air is near the floor. If forced to make a dash through smoke or flame, hold your breath and cover your nose and mouth with an article of clothing.