Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Rental Remittance
  3. Building Services
    1. Conference Center and Boardrooms
    2. Deliveries, Freight Elevator, And Loading Dock
    3. Elevator Service
    4. HVAC
    5. Janitorial
    6. Light Bulb Replacement
    7. Mail Service
    8. Maintenance Requests
    9. Parking, EV Charging, and Bicycle Parking
    10. Security
    11. Signage and Directory
    12. Telecom Providers
    13. Transportation
  4. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Biological, Chemical, Radiologic Event, And Pandemic
    4. Bomb Threat and Suspicious Device
    5. Building Emergency Systems
    6. Civil Disturbance
    7. Elevator Malfunction
    8. Evacuation Purpose
    9. Fire and Life Safety Systems
    10. Fire Emergency
    11. Fire Prevention
    12. Flooding
    13. Homeland Security
    14. Medical Emergency
    15. Power Failure
    16. SafetyMax
    17. Severe Weather And Natural Disasters
    18. Shelter In Place Plan
    19. Threatening Person and Armed Intruder
    20. Toxic Hazards
  5. Policies and Procedures
    1. Air Quality
    2. Animals
    3. Bell or Buzzer System
    4. Bicycles and Motorized Vehicles in the Building
    5. Care of Tenant Space and Building
    6. Change To Building Name and Address
    7. Corridor Doors Kept Closed
    8. Electrical and Gas Connections
    9. Electrical Capacity
    10. Electronic Waste Recycling
    11. Furnishing Ice, Water, and Towels
    12. General Building Rules and Regulations
    13. Installation of Heavy Articles
    14. Janitorial
    15. Keys and Locks
    16. Landlord Approval Of Contractors
    17. Landlord's Reservation of Rights
    18. Lost or Stolen Items
    19. Merchandise Sales, Lodging, Cooking, Vending Machines, Sale of Alcohol
    20. Movement Of Large Items In/Out Of Building
    21. Obstructions
    22. Parking and Traffic Regulations
    23. Plumbing Fixtures And Appliances
    24. Quiet Enjoyment
    25. Recycling
    26. Security And Life Safety
    27. Sharing Telecom
    28. Signs, Advertising, And Notices
    29. Smoking
    30. Soliciting and Peddling
    31. Special Work and Service Requests
    32. Telephone Service
    33. Tenant and Visitor Access
    34. Window Coverings
  6. Insurance Requirements
  7. Moving Procedures
  8. Tenant Alterations and Construction

Building Management Office

601 City Center
601 12th Street, Suite 275
Oakland, CA 94607  
 

Building Management Office 510 488 3500
Building Management Fax 510 271 0105

Building Manager
Shorenstein Realty Services, L.P. (“SRS”)

 

Property Manager
Courtney Belanger

 

Assistant Property Manager
Rhonda Marolda

TENANT SERVICES

BE PREPARED

EMERGENCY PREPAREDNESS

We invite you to learn how to implement your own emergency preparedness plans by using the resources from our PREP website.

PREPARIS

Take advantage of additional training and resources to build your knowledge and preparedness. Sign in to Preparis to view the multimedia training presentations.

LIFE SAFETY & SECURITY

Become familiar with the life safety information specific to your building and location. Sign in to Building Safety Solutions to view the multimedia presentation that will help you in a crisis event.

SAFETYMAX

Purchase first aid supplies and emergency provisions and sign up for CPR, FA, AED training on our custom order site with corporate pricing, product guidelines, and other tools.